Feedback and Complaints

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Client Experience Survey

Your feedback matters to us. If you have received services at BrighterView Counseling, we invite you to share your experience through our brief, anonymous survey. Your input helps us reflect, grow, and continue providing thoughtful, high-quality care.

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Complaints

If you have a concern or complaint regarding your care or services at BrighterView Counseling, we encourage you to contact our Compliance Department so we may address the issue directly. You also have the right to file a complaint with the Arizona Department of Health Services (ADHS) at any time.

Please call (520) 800 – 8067 and ask to speak with our Compliance Department or email feedback@brighterviewcounseling.com to share your comments.

You may also submit your comments to:

Arizona Department of Health Services (AZ DHS) 
Bureau of Behavioral Health Facilities Licensing 
150 North 18th Avenue 
Phoenix, AZ 85007 
Phone: (602) 542-3422

Filing a complaint will not affect your right to receive services. 

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